People standing in a line side-by-side looking at each other

Best Practices in Whole-Person Care

Online Course: Fall 2023

Providing compassionate, high-quality care for individuals and families we serve requires an abiding commitment to understand and implement best practices. Through ongoing research and lessons learned, we understand what it takes to effectively address the complex needs of people who have been marginalized and support them in a pathway towards stabilization, recovery, and wholeness.

In this 5-week course, grounded in a whole-person care framework, we will identify a range of person-centered, housing-focused, race-equitable, trauma-informed, recovery-oriented, peer-integrated, and self-compassionate practices in our work. In addition, we will highlight the impact of stigma and implicit bias, why it matters, and strategies to reduce it.

Throughout the course we will share our collective knowledge and experiences, examine research, discuss case studies, and engage in practice activities. Participants will also have access to articles, fact sheets, handouts, video examples, and quiz questions to augment learning.

Meet the Instructors

Ken Kraybill, MSW, has worked in healthcare, behavioral health, homelessness, and housing for the past 35 years. He is a Senior Trainer at C4 Innovations and is dedicated to improving the quality of care provided to marginalized and vulnerable people. Ken develops curricula and facilitates in-person and online training nationally on topics including Motivational Interviewing, trauma-informed care, outreach and engagement, clinical case management, peer integration, Critical Time Intervention, and supervision. Ken has a Master of Social Work from the University of Washington in Seattle and an undergraduate degree from Goshen College in Indiana.

Steven Samra, MPA, has expertise and lived experience in substance use and mental health recovery, harm reduction approaches, promotion of lived experience as critical experiential knowledge, developing and leading peer advisory councils, peer leadership, cultural competence, criminal justice, and effective outreach and engagement for challenging populations. He serves in leadership capacities for multiple recovery, substance use, mental health, peer involvement, and homelessness focused initiatives.

Learn More & Register

Training Certificates

Participants may earn a Certificate of Course Completion* by:

Attending all five, live webcasts (or watching the entire recording of each live session)
Completing all required learning activities
Scoring 80% or higher on each weekly quiz
Completing the course evaluation form and certificate request form

7.5 hours of continuing education credit will be awarded upon completion of this course through Association of Social Work Boards (ASWB); NAADAC, the Association for Addiction Professionals; and National Board for Certified Counselors (NBCC). Certificates will be emailed directly to participants roughly two weeks after the completion of the the training.

Group Registration

If you are registering five or more people from one organization, please email us for a special discount.

Scholarships

Full and partial scholarships available—email us for more info. Deadline to apply is Wednesday, September 20, 2023.

Accommodations

If you need accommodations for disability, please contact Marsha Kubyshko.

Grievances

If you would like to report a complaint, please email Rachel Ehly.

*In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required post-test questions will be at the end of each week's section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate.

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020-10/17/2023. Social workers completing this course receive 7.5 continuing education credits.

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider (ACEP No. 6576). Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs.

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits (NAADAC Provider #100990). C4 Innovations is responsible for all aspects of their programming.

Who Should Take This Course

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-oriented organizations

Learning Objectives

As a result of this course, participants will be able to:

Describe the four elements of the mindset and heart-set of whole-person care
Explain at least two strategies for reducing our own stigma and implicit bias
Identify and describe three principles of trauma-informed practice
Explain how motivational conversations use a guiding approach
Identify three benefits of integrating peer providers in service delivery
Name three guiding principles of fostering recovery and wellness

Course Facts

Dates: Wednesdays, October 4-November 1, 2023

Time: 1-2:30 pm ET

Practice Level: Beginner and Intermediate

Cost: $375 (unless a basic or advanced subscriber)

CE Credits:

ASWB: 7.5 hours
NAADAC: 7.5 hours
NBCC: 7.5 hours