C4 Innovations

Community & Behavioral Health | Recovery | Social Change

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Who Should Take This Course

Learning community members are program directors, administrators, managers, and supervisors from a variety of program models—including hospital and community-based services—who want to learn more about best practices for integrating peer supports into crisis services.

Learning Objectives

By taking part in this learning community, participants will achieve the following learning objectives:

  • Describe the competencies needed by peer support staff working in crisis services
  • Cultivate a strong team with a shared commitment to program mission
  • Establish safety protocols
  • Understand the value of peer support in crisis settings and be able to communicate this value effectively to others
  • Develop networks of post-crisis support for people in need
  • Improve supervision strategies for crisis services
  • Explore strategies for solving system-level problems

Participants will also forge supportive connections with other learning community members.

Course Facts

Dates: Wednesdays, September 22-November 10, 2021

Time: 2-3:30 pm ET

Cost: $550

Practice Level: Beginner, intermediate, and expert. Small groups will be sorted based on work experiences.

Course Type: Live online weekly sessions with a plenary followed by a small discussion groups. Community members will have 1-2 hours per week of independent work including action planning, self-assessment, assigned readings, and individual meetings with faculty.

Covered Topics:

  • Competencies and job descriptions of peer support providers
  • Recovery-oriented crisis services
  • Strategies for improving communication and cohesiveness of teams
  • Policies and procedures to operationalize peer support
  • Safety protocols
  • Developing networks of services and supports
  • Supervision of peer workers in crisis services and program/system-level problem solving

Continuing Education Credits:

    • ASWB: 6.5 hours
    • NAADAC: 8 hours
    • NBCC: 6.5 hours

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