Person-Centered Strategies
We put people first. We are passionate about making seats at the table for people with lived experience and centering this expertise in all we do—both as the people most impacted by service systems and as the sources of the wisdom, perspective, and inspiration that drive system transformation.
Our staff support teams in developing and enhancing person-centered skills and practices for working with diverse populations. Health and human service providers implementing trauma-informed care are better able to respond to the needs of trauma survivors, prevent re-traumatization, and design and deliver effective services. For practitioners who want to help people make positive changes related to their health, behavioral health, housing status, and overall well-being, Motivational Interviewing (MI) approaches are effective.
Harm reduction techniques meet people where they are and support them in making and sustaining changes in behaviors and identifying and attaining their own goals. Critical Time Intervention (CTI) can help people during times of transition by strengthening networks of support in the community. Person-centered case management strategies ensure timely access to and coordination of medical, housing, and psychological services while reducing cost and duplication of services and improving outcomes. Integrating peer workers into case management practices can also improve outcomes.
Our expert trainers can support you in increasing person-centered strategies and skills in your agency or program. As a result of lived experience, many C4 trainers bring first-hand knowledge about receiving and delivering services. More than 45% of our staff is in recovery from substance use and mental health disorders, homelessness, incarceration, and trauma. Many more are family members and allies of people in recovery as well as clinicians, practitioners, and leaders with on-the-ground experience designing and delivering services.
We Can Help You
- Develop person-centered strategies, practices, policies, and programs
- Prioritize meaningful involvement and leadership of diverse people with lived experience
- Design and facilitate a dialogue process to engage diverse stakeholders—including people most impacted by proposed solutions—in collaborative planning and transformation efforts
- Understand trauma, including racial trauma, and its impact
- Integrate best practices for trauma-informed services, policies, and procedures
- Address self-care, vicarious trauma, and burnout prevention
- Gain an understanding of MI and begin having motivational conversations
- Show proficiency in strategic use of MI skills
- Understand theories of behavior change and harm reduction
- Identify and implement comprehensive risk assessments to help clients reduce risks
- Learn how to implement CTI in your agency
- Learn about principles, definitions, and models of case management
- Gain core competencies required to provide effective case management
- Identify research-based case management strategies
- Increase skills for implementing case management strategies with diverse populations
"Relevant, taught with a sense of humor, and meaningful. It gives hope to those we work with today." -Participant in Harm Reduction Training
Our Expert
Learn More
- Coding & Coaching: Using the Motivational Interviewing Treatment Integrity and Motivational Interviewing Competency Assessment Evaluation Tools—starting January 21, 2022
- Critical Time Intervention: What is it & What's New—webinar recording with Center for the Advancement of Critical Time Intervention (CACTI) (1:28:33 minutes)
- Building Knowledge in Motivational Interviewing—self-paced course
- Introduction to the Motivational Interviewing Competency Assessment (MICA)—self-paced course
- Motivational Interviewing: Talking with People about Change—webinar recording hosted by Ken Kraybill (60:48 minutes)
- Supporting Staff in These Extraordinary Times—webinar recording hosted by Ken Kraybill (59:56 minutes)
- Facilitating Post-Traumatic Growth with the People We Serve—webinar recording hosted by Ann Marie Roepke and Ken Kraybill (66:35 minutes)
- Trauma-Informed Care
- Motivational Interviewing
- Integrating Peer Workers
Learn more about our expertise and training and technical assistance approaches and offerings.