
Best Practices in Whole Person Care
Online Course: Winter 2021
When we compassionately and skillfully incorporate best practices into our work, people are more likely to trust and allow us to partner with them to make positive changes in their lives. Embodying best practices is essential in our work with people who have too often been marginalized and mistreated. This training provides an overview of selected person-centered, racially-equitable, housing-focused, trauma-informed, recovery-oriented, peer-integrated, self-compassionate approaches that inform our work.
Meet the Instructors



Ken Kraybill, MSW, has worked in healthcare, behavioral health, homelessness, and housing for the past 35 years. He is a Senior Trainer at C4 Innovations and is dedicated to improving the quality of care provided to marginalized and vulnerable people. Ken develops curricula and facilitates in-person and online training nationally on topics including Motivational Interviewing, trauma-informed care, outreach and engagement, clinical case management, peer integration, Critical Time Intervention, and supervision. Ken has a Master of Social Work from the University of Washington in Seattle and an undergraduate degree from Goshen College in Indiana.
Kristen Harper, MEd, has spent her career creating, sustaining, and accrediting recovery high schools and helping others access recovery support services locally, nationally, and internationally. She delivers technical assistance to a wide range of community-based recovery support organizations, including secondary and postsecondary educational institutions. She founded the Center for Addiction Recovery at the College of Public Health at Georgia Southern University.
Nastacia' Moore, BA, is a Training and Technical Assistance Coordinator for SPARC, a C4 Racial Equity Initiative working with communities to develop systems-level responses to historical racial inequities. She also provides technical assistance to U.S. Department of Housing and Urban Development Continuums of Care. Prior to joining C4, she was lead HMIS trainer for the Indiana Balance of State and Program Manager of a permanent supportive housing program for families in Dayton, OH.
Training Certificates
Certificates of Completion are awarded to participants who attended the entire training day, completed the training evaluation form, and the certificate request form. Certificates will be emailed directly to participants roughly two weeks after the completion of the the training. 6 hours of continuing education credit will be awarded upon completion of this course through Association of Social Work Boards (ASWB); NAADAC, the Association for Addiction Professionals; and National Board for Certified Counselors (NBCC).
Group Rates & Scholarships
Group rates and scholarships may be available—email us for more info.
Accommodations
If you need accommodations for disability, please contact C4’s Managing Director Rachel Ehly.
Grievances
If you would like to report a complaint, please email C4's Senior Trainer Ken Kraybill or Managing Director Rachel Ehly.
C4 Innovations, Provider #1457, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB, www.aswb.org) through the Approved Continuing Education (ACE) program. C4 Innovations maintains responsibility for the program. ASWB Approval Period: 10/17/2020-10/17/2023. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 4.5 continuing education clock hours.
C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider (ACEP No. 6576). Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs.
This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits (NAADAC Provider #100990). C4 Innovations is responsible for all aspects of their programming.
Who Should Take This Course
Staff at all levels of health and human service agencies seeking to incorporate best practices into their programs
Learning Objectives
As a result of this course, participants will be able to:
- Describe the four elements of the mindset and heart-set of best practices
- Give an example each of how white dominant culture perpetuates racism at interpersonal, institutional, and structural levels
- Describe three principles of trauma-informed practice
- Identify three benefits of integrating peer providers in service delivery
- Name three ways to foster personal resilience and renewal
Course Facts
Dates: Thursdays, March 18-April 15, 2021
Time: 12-1:15 pm ET
Subject: Whole Person Care
Practice Level: Beginner to Intermediate
Course Type: Live online with 75 minute long weekly live webcast
Covered Topics: Best practices, racial equity, motivational interviewing, trauma-informed care, peer supports
CE Credits:
- ASWB: 6 hours
- NAADAC: 6 hours
- NBCC: 6 hours
Weekly Agenda:
- Week 1: Overview of Best Practices
- Week 2: Racial Equity and Best Practices
- Week 3: Motivational Interviewing
- Week 4: Trauma-Informed Care
- Week 5: Peer Supports