Peer support workers have personal experiences with challenges such as mental illness, substance use, trauma, and homelessness and provide non-clinical, strengths-based supports to people experiencing similar challenges. Peer workers complete formal training to learn how to provide these supports effectively in a wide range of settings.
Peer support is relatively new to behavioral health and health care services and systems. The functions and needs of peer workers are unique to their role. Strong supervision strategies are key to success. C4 staff have experiences as peer workers, supervisors of peer workers, and working in organizations to integrate peers.