Our People
C4 Innovations staff are dedicated, creative, hard-working, and bold. We are deeply committed to improving the lives of marginalized people in our country. We are subject matter experts, trainers, technical assistance specialists, clinicians, and evaluators. We prioritize lived experience, and as a result, many of our staff bring first-hand knowledge about receiving and delivering services. We are committed to social justice, reducing disparities, advancing person-centered care, and supporting recovery and stable housing.
Our office is based in Massachusetts, but because we work all over the country, so do many of our expert staff.
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Our Experts
Don Andrade
Chief Finance Officer
Don Andrade, CPA, is a seasoned finance professional with over 30 years of experience advising early stage companies to large Global 100 organizations. He currently serves as a virtual CFO for growth entities in various industries. Don has hands-on experience as a leader responsible for developing and implementing key organizational strategies and achieving growth objectives in challenging markets. Previously, Don was a partner at Deloitte & Touche LLP. Learn more about Don.
Lisa Bahadosingh
REDI Associate Director
Lisa Bahadosingh, MS, LPC, has over 15 years of experience addressing the traumas associated with systemic racism within communities that have been marginalized. As SPARC Manager at C4, she engages communities and Continuums of Care in developing and delivering strategies that advance racial equity and lead to sustainable change. She has provided clinical services, designed therapeutic programs, managed continued quality improvement processes, and led initiatives that resulted in a regional coordinated entry system and improved integration of healthcare and housing. Learn more about Lisa.
Ellen Bassuk
Founder and Senior Technical Advisor
Ellen Bassuk, MD, is an applied researcher, psychiatrist, and activist. Dr. Bassuk is at the forefront of research and evaluation, program design, and service delivery to homeless children, families, and other vulnerable populations. She has done extensive research in the fields of homelessness, trauma, mental health, and substance use. She has focused on co-occurring disorders, particularly mental health issues, in homeless individuals and addressed best practices in homeless services, especially for trauma-informed care in shelters. Learn more about Ellen.
Elizabeth Black
Trainer
Elizabeth Black, MRC, Trainer, has a decade of experience as a behavioral health program coordinator and trainer. She provides training and technical assistance for mental health and substance use providers. She is a Licensed Drug and Alcohol Counselor and spent the last 10 years overseeing implementation of physical health and wellness interventions in behavioral health services across Oklahoma. Learn more about Elizabeth.
Regina Cannon
Chief Equity and Impact Officer
Vice President, Housing Solutions
Regina Cannon, MS, has dedicated her career to being a vocal, active leader fighting for equitable policies, systems, and institutions and addressing marginalization of people of color. She has more than 18 years of experience leading anti-poverty initiatives addressing homelessness, supportive housing, criminal justice reform, community capacity building, and youth leadership development. She leads C4 Innovations’ internal and external equity initiatives and directs the SPARC: Supporting Partnerships for Anti-Racist Communities initiative. Learn more about Regina.
Jon Cox
Director of Housing Solutions
Jon Cox, BS, has twenty-five years of experience working in homelessness, substance use, and supportive housing in the U.S. and United Kingdom. Jon focuses on housing and homelessness technical assistance and is a subject matter expert in recovery housing. He has provided technical assistance to numerous Continuums of Care, led the design and implementation of a diversion program with Ohio’s Balance of State Continuum of Care, and supports communities to increase recovery housing capacity and implement Medication Assisted Treatment (MAT) protocols within recovery residences. Learn more about Jon.
Livia Davis
Chief Learning Officer
Vice President, Recovery & Behavioral Health
Livia Davis, MSW, CSWM, has more than twenty-five years of leadership and management experience as well as 14 years of experience as a direct service provider working in homeless services, supportive housing, recovery communities, healthcare and behavioral health, and residential treatment for people experiencing co-occurring disorders. She leads work addressing behavioral health and recovery and drives C4 Innovations’ learning and organizational change strategies. Learn more about Livia.
Holly Echo-Hawk
Tribal Behavioral Health Specialist
Holly Echo-Hawk, MS, is an expert in tribal behavioral health service development, implementation, and sustainability. She focuses on integrating practice-based evidence and evidence-based practices in Native organizations as well as system and service transformation to improve services and operations. Her skills emphasize cross-cultural knowledge, human asset building, and employee behavioral health.
Maria Fernandes-Dominique
Community Development Specialist
Maria Fernandes-Dominique, MPA, is a community development professional with close to 15 years of experience in leading and managing complex and high-level programs focused on advancing resident leadership development, equity, and inclusion. She has worked in the fields of civil legal services, public health, and affordable housing. Maria is always intentional in her mission of applying an equity lens to promote sustainable partnerships between stakeholders at the grasstops and grassroots.
Kathleen Ferreira
Director of Research and Evaluation
Kathleen Ferreira, PhD, is a former direct care provider with over 20 years of experience in development and implementation of services and supports for vulnerable individuals. She has conducted mixed methods research and evaluation as well as training and technical assistance with service systems, organizations, providers, recipients, and families. She has worked on small- and large-scale evaluation projects; served as Principal Investigator, Senior Research Methodologist, or Co-Investigator on several federally funded grants; and has extensive experience as an instructional designer. Learn more about Kathleen.
Alexander Fidalgo
Peer Support Specialist
Alexander Fidalgo is a certified addiction coach and has served as coach for various agencies in the state of Massachusetts. He is a bilingual coach, trainer, and curriculum developer on recovery coaching, including certification and recertification classes, overdose prevention training, and stigma and labels. He provides technical support and subject matter expertise in online learning.
Judith Fox
Peer Workforce Development Specialist
Judith Fox, JD, designed, implemented, and managed Rhode Island’s efforts to train, certify, and coordinate the state’s peer recovery workforce. She was Program Director of the Rhode Island Women’s Prison Mentoring Program, a transitional program for women leaving prison. Judy began her career at Rhode Island Legal Services, representing low income people in civil legal matters.
Jennifer Frey
Senior Trainer
Jennifer Frey, PhD, has more than 20 years of experience consulting on services for people who are diagnosed with serious behavioral health and medical disorders. She has provided training, coaching, and feedback in Motivational Interviewing since 1996 and has been a member of the Motivational Interviewing Network of Trainers since 1998. She has served on the faculty at the Yale School of Medicine and is licensed to practice psychology in Connecticut and Washington, D.C.
Cheryl Gagne
Dedicated Specialist
Cheryl Gagne, ScD, develops and delivers training interventions to meet the learning needs of diverse groups of healthcare providers and behavioral health and public health programs in the US and abroad. She directs a training program for Massachusetts addiction professionals and serves as subject matter expert, trainer, and technical assistance provider for substance use, mental health, and recovery initiatives. She also develops skill-based curricula for providers including peer workers. Learn more about Cheryl.
Genesis Garcia
Project Manager
Genesis Garcia, BS, is a Project Coordinator supporting communities and projects working on racial equity. She provides event planning, technical assistance, and technology support. She also assists withcollection and analysis of data for projects that focus on homelessness, behavioral health, and social determinants of health for under-represented demographic groups. Gen is a native bilingual Spanish speaker who assists with developing products and facilitating contacts internationally. Learn more about Genesis.
Lindsey Giblin
Data and Impact Analyst
Lindsey Giblin, MSW, has 15 years of experience in the homelessness and affordable housing fields and supports communities working to reduce or end homelessness. She provides technical assistance to communities on behalf of the U.S. Department of Housing and Urban Development. Her areas of focus include advancing racially equitable solutions, data analysis, data collection/visualization support, systems-level performance measurement strategies, and continuous quality improvement.
Laura Gillis
Senior Advisor
Laura Gillis, RN, MS, has over twenty-five years of leadership and management experience in the homeless assistance network and community-based organizations. Laura is a strategic leader who has expertise in program development, planning, and evaluation. She provides consultation on creating strategic plans, setting organizational goals, and securing funding to sustain ongoing programs and expand services. She develops theory-based curricula using adult learning principles and is an effective trainer.
Valerie Gold
Director of Organizational Development & Systems Change
Valerie Gold, MPA, has worked with and on behalf of youth, adults, and families involved with child welfare and behavioral health systems since 1995. She currently leads C4 Innovations’ technical assistance and training team and directs substance use, mental health, and recovery initiatives. Her approach to training and technical assistance is collaborative, strategic, results-focused, and grounded in her experience running programs, building coalitions, mentoring, and accelerating systems change. Learn more about Valerie.
Justine Hanson
Senior Associate
Justine Hanson, PhD, is a sociocultural anthropologist with expertise in understanding the needs of diverse groups, multiple stakeholders, and vulnerable populations. She has over 20 years of experience conducting qualitative and ethnographic needs assessments, evaluations, and research projects dedicated to informing and improving programs and services for vulnerable populations. Justine oversees multiple projects to advance recovery-oriented, peer-led approaches to behavioral health care at C4 Innovations. Learn more about Justine.
Ali Hall
Senior Trainer
Ali Hall, JD, is an independent consultant and trainer providing Motivational Interviewing (MI) coding training, coding services, and skill development coaching as well as training for trainers in evidence-based practices. She also provides consultation to systems for establishing communities of practice and effective, sustainable MI implementation. She is the co-developer of the Motivational Interviewing Competency Assessment (MICA) and serves on the Motivational Interviewing Network of Trainers (MINT) Board of Directors.
Ken Kraybill
Senior Trainer
Ken Kraybill, MSW, has worked in healthcare, behavioral health, homelessness, and housing for more than 35 years. He has 18 years of experience working as a behavioral health practitioner in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally on topics including motivational interviewing, trauma-informed care, outreach and engagement, case management, critical time intervention, and supervision. Learn more about Ken.
Ayala Livny
Trainer
Ayala Livny, MEd, has worked with individuals, families, children, and young adults experiencing homelessness as a leader, manager, and direct service provider for more than 20 years. She focuses on creating safe and welcoming spaces that promote harm reduction, HIV prevention, trauma-informed services, and positive youth development. She provides training to human services providers and she is co-author of the MA State Plan to End Youth Homelessness, and a founding Advisory Board member of Y2Y Harvard Square.
Bethany Marcogliese
Senior Manager
Bethany Marcogliese, PhD, has more than a decade of experience in applied research, analysis, and technical assistance with a focus on performance data and evaluation methods for community programs serving vulnerable populations. She has designed and implemented evaluation projects in the private and nonprofit sectors; developed curricula and technical assistance on data collection, management, and utilization; and conducted research. Bethany directs and serves as technical lead on a variety of research, training, and technical assistance projects. Learn more about Bethany.
Kevin McCarthy
Trainer
Kevin McCarthy, MSW, is a person in long-term recovery, Licensed Clinical Social Worker, and recovery advocate. He specializes in the treatment of clients with co-occurring disorders, focusing on challenges with housing and stigma. Kevin is a member of the boards of Heading Home Inc. and Massachusetts Organization for Addiction Recovery. He was a consultant for the Department of Youth Services and MORE Advertising for the Massachusetts State without Stigma campaign.
Daryl McGraw
Associate Director of Social Justice & Recovery
Daryl McGraw, MA, is a certified addictions counselor, recovery support specialist, and criminal justice professional. He focuses on supporting people experiencing addiction and overcoming obstacles upon release from prison. He was Program Director for the Yale University Department of Psychiatry and Director of the Office of Recovery Community Affairs for Connecticut’s Department of Mental Health and Addiction Services. Learn more about Daryl.
Christina Murphy
Director of Communications
Christina Murphy, MM, has more than 20 years of experience directing and implementing mission-based communications, marketing, public education, and policy strategies on social issues at the national, regional, state, and local levels. She also has experience with government relations, partnership and coalition building, and community organizing and outreach. Learn more about Christina.
Amnoni Myers
Senior Advisor
Amnoni Myers, MPA, is a child welfare advocate, public speaker, consultant, and Resource Family Approval trainer specialist for Stanford Sierra Youth and Families. Amnoni previously worked with the US Children’s Bureau, on Capitol Hill and the White House Domestic Policy Council, and for California Endowment. Amnoni became a ward of the state at birth, and through her experiences in foster care and aging out, she became committed to helping others understand the importance of their voice and experiences in breaking the cycle of poverty. She has received numerous awards for her contributions to child welfare nationwide.
Kim Noerager
Director of Project Management & The Studio
Kim Noerager, MPA, PMP, is Director of Project Management and The Studio at C4 Innovations. Kim has over 20 years of experience in government/mission-driven areas. She has been project manager for multiple online learning curricula and training products across C4’s government projects with a core focus on homelessness, housing, and recovery. Learn more about Kim.
Sarah Nichols
Senior Graphic Designer
Sarah Nichols, BFA, has more than 18 years of experience as a graphic designer, the last 12 of which have been in senior-level positions. She leads graphic design at C4 Innovations—designing a wide range of products. Sarah creates UI/UX design for products; has expert knowledge of typography, color theory, layout, photography, illustration, composition, and standards for print and web graphics; and is experienced in creating all visual elements of branding. Learn more about Sarah.
Iliana Ojeda-Rivera
Trainer
Iliana Ojeda-Rivera, M.Ed., CADC, LADC I, has more than 20 years of substance use treatment experience. She was Director of Residential Services at the Boston Public Health Commission. She has participated in the development of and trained on the Boston Consortium Model which is on the SAMHSA National Registry of Evidence-Based Program and Practices. She has also been a Co-Trainer in the Latino Behavioral Health Workforce Training Program. Learn more about Iliana.
Kristen Paquette
Chief Executive Officer
President
Kristen Paquette, MPH, is an accomplished leader with over a decade of experience directing C4 Innovations programs, operations, and business development. As one of the founders, she has contributed directly to the company’s success. Kristen’s primary areas of expertise include substance use prevention and recovery supports for youth and adults. She directs the development of a substance use prevention intervention for youth and leads C4 Innovations’ work to advance quality recovery housing. Learn more about Kristen.
Monique Price-Taylor
Racial Equity Subject Matter Expert
Monique Price-Taylor, MS, has over fifteen years of experience in racial equity, supportive housing and systems transformation, community engagement, capacity building and training and technical assistance. She managed a diverse portfolio of training and technical assistance clients for supportive housing providers and was instrumental in advancing racially equitable solutions through the Connecticut Race Equity Framework for Housing and Homelessness stakeholders. She serves co-chair for the Connecticut Balance of State Continuum of Care. Learn more about Monique.
Jennifer Riha
Associate, Behavioral Health
Jennifer Riha, MA, has 12 years of experience working in adult and child mental health; supported employment; youth, adult and family homelessness; addiction treatment and prevention; and recovery and permanent supportive housing. She has implemented and certified recovery housing facilities in Northwest Ohio and has overseen administration and operations of a 150-unit recovery housing complex as well as permanent supportive living complexes.
Larry Robertson
Senior Advisor
Larry Robertson, MA, has more than 40 years of experience in state and local behavioral health service delivery, project management, technical assistance, and systems transformation—including more than 25 years managing large, national Substance Abuse and Mental Health Services Administration (SAMHSA) projects. Larry provides consulting, coaching, and training on system and organizational assessments, process improvement, strategic planning, talent management, and nonprofit governance. He is on faculty at The Catholic University of America. He earned a MA in Human Development from the University of Maryland and an AB in Psychology from the University of Miami.
Felicia Salcedo
Subject Matter Expert
Felicia Salcedo, BS, provides technical assistance, tools, and training on developing systems-level responses to racial inequities for the US Department of Housing and Urban Development Continuum of Cares and communities. Her focus is on building authentic relationships, utilizing data to drive towards measurable results, and supporting leadership of people with lived experience to achieve transformational systems change. Felicia was previously External Relations Manager for the Seattle/King County Continuum of Care where she developed cross-sector community partnerships in support of ending homelessness through a racial equity lens.
Steven Samra
Dedicated Specialist
Steven Samra, MPA, has expertise and lived experience in substance use and mental health recovery, harm reduction approaches, promotion of lived experience as critical experiential knowledge, developing and leading peer advisory councils, peer leadership, cultural competence, criminal justice, and effective outreach and engagement for challenging populations. He serves in leadership capacities for multiple recovery, substance use, mental health, peer involvement, and homelessness focused initiatives. Learn more about Steven.
Robert Sember
Public Health Specialist
Robert Sember, ABD, MA, is a public health ethnographer and community organizer. He focuses on how changes to the U.S. health care system are affecting the lives of people with mental health and addiction challenges. He is a founding board member of the Ali Forney Center and faculty member at The New School. He taught at Columbia University and served on the Center for Evaluation and Technical Assistance and the Secretariat for the International Working Group on Sexuality and Social Policy.
Erika Simon
Senior Multimedia Producer
Erika Simon, MA, leads multimedia production at C4 Innovations. She has 15 years of experience as a documentary video editor and producer. Her expertise includes all phases of the production process, including video, audio, photo/text narratives, scripts and content, directing and casting talent, media management. She has produced award-winning online learning products. Learn more about Erika.
Ashley Stewart
Trainer & Curriculum Development Specialist
Ashley Stewart, PhD, MSSW, is a higher education professional and race equity researcher focused on anti-racist practices and addressing identity-based institutionalized oppression. She promotes self-awareness and advocacy skills through the lens of decolonization and anti-oppression. Prioritizing lived narratives, Ashley takes a person-centered and collaborative approach to identify solutions to equity issues. She is passionate about the translational aspect of research and assessment, promoting evaluative measures to ensure culture-shift, and sustainability of inclusion.
Nayenday Thurman
Chief Operating Officer
Vice President, Operations
Nayenday Thurman, MBA, has over nineteen years experience in social justice, non-profit, and government organizations. Previously, Nayenday worked at the Massachusetts Executive Office of Housing and Economic Development as Director of Economic Development Programs. She strongly believes in supporting mission-driven organizations and also volunteers in her community, lending her expertise as treasurer and mentor. Learn more about Nayenday.
Michael Torocsik
Manager
Michael Torocsik, BS, manages the strategy, design, and development of C4 Innovations’ digital learning products. With extensive experience in user-centered, e-learning design and development, Michael leads a skilled team of technologists, developers, and designers. Learn more about Michael.
Katie Volk
Senior Advisor
Katie Volk, MA, is a child development specialist who has focused on poverty and related issues since 2000. She has worked with hundreds of community organizations to provide training and technical assistance in the U.S. and Australia. Katie understands the multidimensional needs of vulnerable children and families, needs of the paraprofessionals who serve them, and systems and contexts in which they live and work. She has provided consultation to dozens of organizations on trauma-informed care implementation.
Amy SooHoo White
Program Director
Amy White, MA, has over ten years of experience in the homeless services and behavioral health fields. Her work focuses on supporting homeless service providers nationwide around effective data collection and implementation of best practices with a particular focus on the Projects for Assistance in Transition from Homelessness (PATH) program. She has previous experience providing outreach and counseling services for individuals and families experiencing homelessness in Boston, MA.
Catriona Wilkey
Associate Director
Catriona Wilkey, MPH, MSW, has nine years of research and evaluation experience. Caty has designed and led pilot, feasibility, and evaluation studies as well as randomized controlled trials. She has expertise in mixed methods research and evaluation and in quantitative research. Caty brings a “public health social work” perspective to her work by applying a social/racial justice lens and translating findings to community practice. Learn more about Caty.
Laura Winn
Manager
Laura Winn, MA, is an applied social scientist interested in substance use prevention, early intervention, recovery, and service innovations that connect these continuums. She brings expertise in substance use disorder prevention and recovery services, product development and evaluation for healthcare and human service settings, and innovative service solutions. She directs work on a substance use prevention intervention for youth and is a subject matter expert in recovery housing.
Svetlana Yampolskaya
Statistical Consultant
Svetlana Yampolskaya, PhD, is a sociologist with expertise in analyses of large administrative data sets and applying advanced statistical techniques in intervention research. She has published numerous articles in which she has applied advanced statistical methodologies to address both theory-driven and practical questions. Her research focuses on prevention of violence against children and improving outcomes for youth involved with the child welfare system.
Staff Directory
Lisa Bahadosingh, REDI Associate Director
lbahadosingh@c4innovates.com
Ellen Bassuk, Founder and Senior Technical Advisor
ebassuk@c4innovates.com
Jennifer Battis, Training & Technical Assistance Manager
jbattis@c4innovates.com
Elizabeth Black, Trainer
eblack@c4innovates.com
Mia Brugnoli Ensin, Communications Coordinator
mbrugnoliensin@c4innovates.com
Regina Cannon, Chief Equity and Impact Officer; Vice President, Housing Solutions
rcannon@c4innovates.com
Jon Cox, Director of Housing Solutions
jcox@c4innovates.com
Livia Davis, Chief Learning Officer; Vice President, Recovery & Behavioral Health
ldavis@c4innovates.com
Effy Donovan, Research Coordinator
edonovan@c4innovates.com
Rachel Ehly, Project Director; Manager, Partner Development
rehly@c4innovates.com
Kathleen Ferreira, Director of Research and Evaluation
kferreira@c4innovates.com
Cheryl Gagne, Dedicated Specialist
cgagne@c4innovates.com
Genesis Garcia, Program Manager
ggarcia@c4innovates.com
Valerie Gold, Director of Organizational Development and Systems Change
vgold@c4innovates.com
Justine Hanson, Senior Associate
jhanson@c4innovates.com
Adrienne Kasmally, Research Coordinator
akasmally@c4innovates.com
Ken Kraybill, Senior Trainer
kkraybill@c4innovates.com
Marsha Kubyshko, Program Manager
mkubyshko@c4innovates.com
Lee Locke-Hardy, Operations & Technical Coordinator
llockehardy@c4innovates.com
Bethany Marcogliese, Senior Manager
bmarcogliese@c4innovates.com
Daryl McGraw, Associate Director of Social Justice & Recovery
dmcgraw@c4innovates.com
Christina Murphy, Director of Communications
cmurphy@c4innovates.com
Sarah Nichols, Senior Graphic Designer
snichols@c4innovates.com
Kim Noerager, Director of Project Management and The Studio
knoerager@c4innovates.com
Matthew Oliver, Revenue Manager
moliver@c4innovates.com
Iliana Ojeda-Rivera, Trainer
irivera@c4innovates.com
Kristen Paquette, Chief Executive Officer; President
kpaquette@c4innovates.com
Emily Poitrast, Operations Manager
epoitrast@c4innovates.com
Monique Price-Taylor, Racial Equity Subject Matter Expert
mprice@c4innovates.com
Binah Saint-Loth, Project Assistant
bsaintloth@c4innovates.com
Steven Samra, Dedicated Specialist
ssamra@c4innovates.com
Derrick Shallcross, Project Manager
dshallcross@c4innovates.com
Erika Simon, Senior Multimedia Producer
esimon@c4innovates.com
Alicia Thompson, Accounting Manager
athompson@c4innovates.com
Nayenday Thurman, Chief Operating Officer; Vice President, Operations
nthurman@c4innovates.com
Michael Torocsik, Manager
mtorocsik@c4innovates.com
Frank Vasquez, Accounting Manager
fvasquez@c4innovates.com
Catriona Wilkey, Associate Director
cwilkey@c4innovates.com
Melissa Witham, Technical Assistance Manager
mwitham@c4innovates.com
Vanessa Wronski, Project Coordinator
vwronski@c4innovates.com