Your Partners for Transformative Change
Skilled Management and Supervision Essentials
Online Course
Everyone remembers a good manager or supervisor. We remember why they were good, how skilled they were, and specific times when we felt supported and empowered. Often we take these skills for granted, and many managers and supervisors learn these skills and abilities through trial and error. However, being a skilled manager and supervisor requires continuous development of abilities, experiences, and knowledge.
This course will cover a myriad of skills and abilities for managers and supervisors to have at their fingertips including: race equity, trauma-informed supervision, supervising people with lived and living experience, self-care and creating a culture of self-care, management vs leadership, and delegation dos and don’ts. This course is designed to introduce new managers and supervisors to a range of concepts and encourage seasoned managers and supervisors to recap or brush up on their skills.
Meet the Instructors

Jill Amos, MHR

Jon Cox, BS

Livia Davis, MSW

Daisy M. Hernandez, MSW, LCSW, MBA

Ashley Stewart, Ph.D., MSW, LSW
Who Should Take This Course
Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations
Learning Objectives
- Explain to colleagues the myriad of skills and abilities they need to lead teams and support colleagues
- Articulate their increased knowledge related to each topic, and how the subjects build on one another for a holistic perspective
- Identify the topics and subjects during the course that most interest them, and have a clear path towards further learning
Course Facts
Date/Time: TBD
Practice level: Beginner to Intermediate
Cost: $400 (unless a basic or advanced subscriber)
CE credit:
- ASWB: 7.5 hours
- NAADAC: 7.5 hours
- NBCC: 7.5 hours
“I learned so much. I am new to management. We are all peer survivors with our own trauma. I will be mindful of how I delegate and remember all of us have our own world views.” –Skilled Management and Supervision Essentials Online Course Participant
“Rejuvenated my sense of spirit. I have less fear of delegating. Straight to the point, and the presenters did a great job facilitating.” –Skilled Management and Supervision Essentials Online Course Participant
Learn More
- Trauma-Informed Supervision: What is it: podcast episode with Ken Kraybill and Ashley Stewart from C4’s Changing the Conversation (24:18 minutes)
- Experiences with Trauma-Informed Supervision: podcast episode with Ken Kraybill and Ashley Stewart from C4’s Changing the Conversation (29:23 minutes)
- Addressing Racial Trauma in Programs and Systems: podcast episode from C4’s Changing the Conversation (23:58 minutes)
- Sign up for newsletter and training updates from C4 Innovations
Group Registration
Scholarships
Full and partial scholarships available—email us at training@c4innovates.com for more info.
Accommodations
If you need accommodations for disability, please contact Isabel-Kai Fisher training@c4innovates.com.
Grievances
If you would like to report a complaint, please contact Rachel Ehly at rehly@c4innovates.com.
Training Certificates
Participants may earn a Certificate of Course Completion* by:
- Attending all five, live webcasts (or watching the entire recording of each live session)
- Completing all required learning activities
- Scoring 80% or higher on each weekly quiz
- Completing the course evaluation form and certificate request form
7.5 hours of continuing education credit will be awarded upon completion of this course through ASWB, NBCC, and NAADAC. Certificates will be emailed directly to participants approximately two weeks after the completion of the final webcast.
*In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required post-test questions will be at the end of each week’s section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are a social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate.
C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2023 to 10/17/2026. Social workers completing this course receive 7.5 continuing education credits.
C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider (ACEP No. 6576). Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs.
This course has been approved by C4 Innovations as a NAADAC Approved Education Provider for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming.