Your Partners for Transformative Change
Person-Centered Strategies
At C4, we put people first. Using person-centered approaches is one way to ensure that services are effective. Our team partners with programs, organizations, and government systems to develop and expand services and skills that are person-centered as well as healing-centered.
Why Person-Centered Care?
- Person-centered and healing-centered case management strategies ensure timely access and coordination of medical, housing, and psychological services while reducing cost and improving outcomes.
- Health and human service providers who implement trauma-informed care are better able to respond to needs, prevent re-traumatization, and design and deliver effective services.
- Integrating peer workers into case management practices and housing and behavioral health services can improve outcomes.
- Motivational Interviewing approaches help people make positive changes related to their physical and behavioral health, housing status, recovery, overall well-being, and other goals.
- Harm reduction techniques meet people where they are and support them in making and sustaining changes in behaviors and identifying and attaining their own goals.
We Can Help You ↓
- Assess, develop, and implement equitable, person-centered strategies, practices, policies, and programs
- Understand trauma, including racial trauma, and its impact
- Integrate best practices for trauma-informed services, policies, and procedures
- Address self-care, vicarious trauma, and burnout prevention for staff
- Support supervisors and leaders to use trauma-informed care in supervision
- Support and integrate peer support workers by aligning policies, procedures, and practices
- Develop strategies to hire, supervise, support, and retain peer support workers
- Prioritize meaningful involvement and leadership of people with lived and living experience
- Learn how to strategically use Motivational Interviewing
- Understand theories of behavior change and practical strategies for harm reduction
- Learn about principles, definitions, models, and core competencies of case management
“I will be more self-compassionate, have better dialogues within my agency and team, foster better team cultures and connections, be more cognizant of signs of trauma and stress.”
Training Series Participant
"I did not believe in the Harm Reduction philosophy, but this training changed my perspective, and now I want to advocate for it in my work! The trainers were compassionate and excellent educators. I loved their honesty and that they shared their history and success in recovery. They are great role models."
Participant in Harm Reduction Training
“Thank you so much for everything! I know this seems like such a small part of your presentation, but I sit through SO MANY trainings, and it is very rare for me to hear the reminder that you are not your trauma. Today, I needed to hear that reminder. So thank you from the bottom of my heart!”
Community Partner
Our Experts
Transform Your Services
Partner with C4 to create programs and solutions that are healing-oriented and person-centered.
Examples of Our Work
Guide to Authenticity & Cultural Awareness at Work
C4 staff created “Embracing Authenticity: A Guide to Authenticity & Cultural Awareness at Work,” a workbook that strives to provide organizational resources to reduce harm and move toward accountability. It is intended to be used as a guide for deeper levels of processing and to support healthier conversations in the workplace around identity and wellness. It can be used as a tool to address the unique experiences of work-related stress compounded with being a person of color and also as a resource for folks seeking to be more accountable for reducing harm and creating a more equitable work environment. Watch a webinar series about this guide. Download the guide (PDF).
Implementing Harm Reduction Approaches
The City of Boston Harm Reduction Toolkit (PDF) provides best practices for integrating harm reduction while equipping you with the tools to get started. This toolkit was developed to build a culture of harm reduction in Boston. It contains information helpful to folks from all over about applying the principles and practices of harm reduction, involving the community, and designing, delivering, and evaluating harm reduction services. The toolkit was developed by the Boston Mayor’s Office of Recovery Services in partnership with RIZE Massachusetts and C4 Innovations.
Motivational Interviewing Podcast Series: Listen & Learn
Learn more about using Motivational Interviewing (MI), an evidence-based approach valuable for practitioners in health and human services who want to help people they support make positive changes related to their health, behavioral health, housing status, and overall wellbeing. Host Ali Hall, MI subject matter expert and member of the Motivational Interviewing Network of Trainers (MINT), discusses practical, day-to-day uses for Motivational Interviewing with practitioners in more than 25 podcast episodes. Interested in MI training for yourself and your colleagues? Email us for more info.
Supporting the Mental and Behavioral Health of Transgender People
Transgender people experience higher levels of depression, anxiety, and suicidality than cisgender people and the highest rates of mental health challenges among people who identify as LGBTQIA+. Presenters during this event spoke about their work in New England, shared their strategies for and experiences with supporting mental and behavioral health for transgender people, and answered questions from participants. The event was organized by C4 staff with support from the New England Mental Health Technology Transfer Center. Watch a recording of this event (1 hour, 22 minutes).
Trauma-Informed Corrections Care
This 3-part webinar series provides a detailed understanding of trauma and the various types of trauma individuals experience. Sessions explore the impact of secondary/vicarious trauma on corrections staff by examining the various ways exposure to traumatic events impacts the individual, the work they do, and the individuals they engage with on a daily basis. This series also explores what is needed to establish a trauma-informed organization, the impact of stigma and bias, and finishes with the interplay of two groups of trauma survivors – corrections staff, inmates, and/or parole/probation supervisees – and strategies to mitigate or reduce trauma activation potential among staff and those they supervise for more successful overall outcomes. C4 expert, Steven Samra, leads all three sessions along with different co-presenters each session. Watch a recording of these events.
Learn More
- Facilitating Post Traumatic Growth with the People We Serve—webinar recording hosted by Ann Marie Roepke and Ken Kraybill (66:35 minutes)
- Value of Peers: General Peer Support—resource developed by C4 staff for the SAMHSA Bringing Recovery Support to Scale Technical Assistance Center Strategy initiative (PDF)
- Building Knowledge in Motivational Interviewing—self-paced course
- Motivational Interviewing: Talking with People about Change—webinar recording hosted by Ken Kraybill (60:48 minutes)
- Whole-Person Care for People Experiencing Homelessness and Opioid Use Disorder—video recording of webinar sponsored by the Homeless & Housing Resource Center featuring C4’s Ken Kraybill and Steven Samra (88:55 minutes)